Athlete Quest — Facility Rules & Policies
These rules keep Athlete Quest a safe, respectful, high-performance place to train for every athlete, family, and guest.
General Facility Conduct
These rules apply everywhere in the facility. Each area below has a few additional rules of its own.
- Respect AQ staff, athletes, guests, and property
- Proper athletic attire and footwear are required.
- No alcohol, tobacco, vaping, or illegal drugs.
- No climbing on nets, goals, equipment, walls, or beams.
- Report any damage to the facility or equipment to AQ staff immediately. Damaged, lost, or unaccounted-for AQ property may result in fines and suspension of facility privileges.
- Assumption of risk. All participants and spectators use the facility at their own risk and understand that training environments can be dangerous and may result in serious injury.
Health & Fitness to Participate
- Signed waiver required. Every participant must have a current, signed liability waiver before taking part in AQ activities.
- Do not train through illness, injury, dizziness, chest pain, unusual shortness of breath, or other warning signs. Stop and notify staff immediately if you feel unwell.
- We encourage participants to share relevant medical conditions, allergies, and medications (such as asthma inhalers or EpiPens) so staff can respond appropriately in an emergency.
Area Rules
Turf Field
- Metal spikes/molded spikes are prohibited.
- Contact AQ in advance to reserve dropdown dividing nets, soccer goals, cones, balls, bats, helmets, or other equipment.
- The turf has no permanent lines. Contact AQ if you need lines painted; additional fees apply.
- No cell phone use on the turf. If you need your phone, step into the lobby.
Batting Cage
- Helmets must be worn at all times inside the cage.
- All hitting and throwing must take place inside the designated, netted, enclosed cage.
- Only one hitter is allowed in the tunnel while the machine is active. Feeders must stand behind a protective L-screen.
- Always keep your eyes on the machine or pitcher while in the cage. Approved balls only.
- No horseplay of any kind: no running, jumping, climbing on nets, or bat flipping.
- All participants, including machine feeders, must complete a waiver before entering the cage area.
- Young children are not allowed in the cage area unless specifically permitted by AQ staff.
Basketball / Volleyball Courts
- Tennis, basketball, volleyball, or similar soft-soled athletic shoes only. Cleats, indoor turf shoes, and roller skates are prohibited.
- Contact AQ in advance to reserve dropdown nets, hoops, basketballs, volleyball nets, volleyballs, cones, or other equipment.
- Renters are responsible for setup and teardown of volleyball nets.
- Do not hang on basketball rims or volleyball nets, and do not hit or climb on dropdown nets.
- Do not drag equipment, benches, or weights across the floor.
Strength Training Room
- No entry unless AQ staff is present and you have checked in at the front desk.
- Closed-toe, soft-soled shoes only. No Crocs, flip-flops, or slides.
- No tight-fitting clothing such as spandex or crop tops. No loose jewelry. Long hair must be tied back.
- No children under 6.
- No food or drink. Water must be in a sealed, spill-proof container; no energy-drink cans or open cups.
- No bags or personal belongings. No cell phones, headphones, or gum.
Recovery Room
- Sign in at the front desk before entering, even if recovery is included in your membership.
- Be clean before using recovery equipment; rinse off excess sweat first.
- Keep it quiet and respectful: no loud conversations and no touching others.
- Phones on silent; no phone calls. Headphones are fine if others cannot hear your music.
- No food or drink except water in a closed container.
- Wipe down equipment after use and return any tools (recovery boots, foam rollers, massage guns, bands, etc.) to their place.
Concussion & Head Injury Policy
- AQ staff are not medical providers and do not diagnose concussions or any other condition.
- When in doubt, sit them out. If a concussion or head injury is suspected, the athlete is removed from activity immediately and a parent or guardian is notified.
- The athlete should be evaluated by a qualified medical provider.
- Return to play. The athlete may return to training only after written clearance from a medical provider.
Facility Closures & Cancellations
- AQ may close the facility or cancel programming for severe weather, power loss, facility issues, or other safety concerns. Safety always comes first.
- Closures and cancellations are communicated as early as possible by email or text and posted on AQ's social media.
- During questionable weather, check these channels before heading to the facility.
Rental Policies
- Use the facility and equipment responsibly and safely. Rental time includes setup and cleanup.
- You may not be on the court or turf until your allotted time begins.
- Proof of insurance may be required. Damages result in fines.
- Failure to follow facility rules may result in suspension of rental privileges.
- You must bring your own equipment, unless coordinated with Athlete Quest.
Damage to Property
Guests are responsible for any damage to AQ property. Replacement or repair fees are charged to the responsible party, as determined by management.